Privacy Policy

Effective Date: July 21, 2026

ProLedo Global (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://proledo.com/, use our services, or interact with our automated communication systems, including our WhatsApp automation and Meta-integrated applications.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our automated communication services.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via our website or automated channels includes:

  • Personal Data: Personally identifiable information, such as your name, email address, phone number, and business details, which you voluntarily give to us when you fill out contact forms, book a consultation, or interact with our automated chat platforms.
  • WhatsApp & Communication Data: If you opt-in to receive automated WhatsApp updates or interact with our Meta-integrated applications, we collect your phone number, chat history, and any metadata associated with your communication in order to deliver the automated service.
  • Derivative Data: Information our servers automatically collect when you access the site, such as your IP address, browser type, operating system, access times, and the pages you viewed directly before and after accessing the site.

2. How We Use Your Information

We use the information we collect to maintain our “All lights: Green!” standard of service and system reliability. Specifically, we use your data to:

  • Facilitate and manage our WhatsApp Business API and Meta application integrations to send you requested notifications, project updates, or automated support messages.
  • Deliver custom Solution Architecture and Technical Project Management deliverables.
  • Respond to your customer support and emergency assistance requests.
  • Improve our website, services, and operational efficiencies.
  • Ensure compliance with safety, security, and ISO27001 standards.

3. Third-Party Sharing & Meta Applications

We do not sell, trade, or rent your personal data to third parties. We only share information with third-party service providers (such as Meta Platforms, Inc. for WhatsApp Business solutions) strictly to execute the automated workflows you have consented to. All integrated Meta applications process data in strict compliance with Meta’s Developer Policies and standard security controls.

4. Security of Your Information

As an IT consulting firm specializing in security and compliance, we use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.

5. Your Rights & Data Deletion

Under GDPR and global privacy frameworks, you have the right to access, rectify, or delete the personal data we hold about you.

Data Deletion: If you wish to request the deletion of your personal data, including data processed by our WhatsApp and Meta automation tools, please visit our dedicated User Data Deletion Instructions or contact us directly at contact _at_ proledo.ro.